London's home improvement concierge · N6 · N10 · N2 · N20 · N21
We don't list contractors.We vouch for them.
One vetted specialist, personally matched to your North London home and managed end to end by a real concierge. Fewer than 1 in 10 contractors are accepted onto our network.
07356 017205- Boiler Service and RepairGas Safe · 24/7
- Plumber and Gas EngineerGas Safe · 24/7
- ElectricianNICEIC · 24/7
- Heat Pump InstallerMCS certified · £7,500 grant
- RooferNFRC member · 24/7
Five trades. One standard.
The work that matters most, handled by specialists we vouch for
- 01
Boiler Service and Repair
Gas Safe registered
Annual servicing, breakdown repair and full boiler replacement from Gas Safe engineers who work to manufacturer warranty standards.
Gas Safe24/7 - 02
Plumber and Gas Engineer
Gas Safe registered
Leaks, bathrooms, unvented cylinders and emergency callouts handled by Gas Safe plumbers experienced with North London's period plumbing.
Gas Safe24/7 - 03
Electrician
NICEIC registered
EICR certificates, consumer unit upgrades, EV chargers and rewires from NICEIC registered electricians, fully insured and certificated.
NICEIC24/7 - 04
Heat Pump Installer
MCS certified
Air source heat pump design and installation by MCS certified specialists who manage the full £7,500 BUS grant application on your behalf.
MCS certified£7,500 grant - 05
Roofer
NFRC member
Pitched and flat roof repair, re-roofing and leadwork on period properties from NFRC member roofers who understand conservation detailing.
NFRC member24/7
How we work
Three steps. One accountable point of contact.
A real person speaks to you first
No forms into the void. A concierge calls you back within 2 hours and sends written confirmation within 1 hour, so you always know exactly where you stand.
One specialist. The right one.
We introduce a single contractor, fully briefed on your job. No bidding wars, no parade of strangers — just the one specialist matched to your property and your trade.
We stay with you to the finish
Your concierge manages the project from first call to final sign-off, mediating anything that arises and holding the contractor to our three-strike quality policy.
Our standard
<10%
Fewer than one in ten contractors who apply are accepted onto our network.
Every tradesperson clears seven checks before they ever reach your door — and is re-vetted every year to stay on it.
- 01Enhanced DBS background check
- 02Minimum £2 million public liability insurance
- 03Trade certification verified
- 04Minimum 5 years proven experience
- 05References personally called
- 06Annual re-vetting
- 07Three-strike quality policy
Where we work
Five North London postcodes. Street-level knowledge.
“Finally a service that takes actual responsibility. Our heat pump was installed perfectly and they handled every piece of paperwork. One call was all it took.”
“I'd been let down twice before. Trade Response sent one person, they showed up on time and did the job properly. That's all I ever wanted.”
“As a landlord with five properties, having one trusted concierge for every trade has changed everything. The EICR work was handled without a single chase.”
Government grant
North London homeowners could get up to £7,500 off a heat pump
The Boiler Upgrade Scheme grant is available now, yet most homeowners have never heard of it. We check your eligibility, handle every piece of Ofgem paperwork, and match you with one MCS certified installer — free of charge.
Check if you qualify — it's freeHomeowner membership
Your home, properly looked after
Founding members get priority access to North London's most rigorously vetted contractor network and a concierge who manages every project end to end.
Standard
- Access to our vetted contractor network
- Concierge matching service
- Written confirmation within 1 hour
- Post-job satisfaction call
- Grant application assistance
Premium
- Everything in Standard
- Dedicated account manager
- Priority contractor response
- Annual property review call
- Seasonal property reminders
- Member-exclusive scheduling
Elite
- Everything in Premium
- Same-day contractor response
- Quarterly property health check
- Priority emergency line
- Multi-property management
- Concierge on call
For contractors
Stop paying for leads that go nowhere
Postcode exclusivity. Pre-qualified homeowners. No bidding wars and no wasted time. If you meet our standard, your patch could be yours.
- 01Postcode exclusivityOne contractor per trade per postcode. Your territory, protected.
- 02First job freeWe prove the quality of our homeowners before you commit to anything.
- 03Pre-qualified homeownersEvery client personally qualified by a concierge before you're involved.
- 04Predictable monthly retainerA clean monthly arrangement — never per-lead surprises or bidding wars.
- 05Street-level exclusivityOwn your trade in your patch. Serious homeowners who expect professionalism.
Apply to join our network
Tell us about your trade and postcode. We'll be in touch within 48 hours.